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Essay and discussion questions

1 

Write a plan for the analysis and design of an e-commerce site, recommending 

which aspects of process and data analysis should be conducted and explaining 

how they should be integrated.

2 

Write an essay on the significance of workflow systems to digital business, illustrat-

ing your answer with examples of organisations of your choice.

3 

Write a report summarising the characteristics of a website with good usability.

4 

How can the concept of customer orientation be translated into e-commerce site 

design?

5 

Assess the success of e-tailers in designing secure e-commerce systems.