A01 chaf6542 06 se fm indd

Index

electronic marketplace 53, 655

electronic retailers (case study) 427–8

Electronic Shopping (ES) test 352

Ellis-Chadwick, F. 194, 328

Ellison, N. 19, 418

email, unsolicited, minimising 583–5

email attachment viruses 577

email filter 584

email management, security for 583–6

minimising internal email 585–6

minimising spam 583–5

email marketing 431–5

email platforms 83

email risks 153

Emailcenter 434

emergent strategy 191–2, 655

emerging users of internet 134

Emiliani, V. 372

employee communications monitoring 

579, 655

employee monitoring legislation 582–3

Enders, A. 189–90, 191, 193, 203, 204

enterprise application integration (EAI) 

112, 655

enterprise resource planning (ERP) 

applications 93, 655

Enterprise social media software 15,