Examining the influence of restaurant green practices on customer return intention



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Examining the influence of restaurant green practices on customer

II.
 
The following is a list of factors that may affect your intention to return to a 
restaurant. For each factor, please select the level of importance which 
corresponds to you by checking the coordinating box. 
How important would these factors be in determining your 
intention to return to a green restaurant… 
Presentation of food 
1 2 
3 4 
5 6 7 
Healthy menu options 
1 2 
3 4 
5 6 7 
Taste of food 
1 2 
3 4 
5 6 7 
Freshness of ingredients 
1 2 
3 4 
5 6 7 
Variety of menu choices 
1 2 
3 4 
5 6 7 
Value for the cost 
1 2 
3 4 
5 6 7 
Location
1 2 
3 4 
5 6 7 
Politeness of staff 
1 2 
3 4 
5 6 7 
Knowledge of staff 
1 2 
3 4 
5 6 7 
Family friendly atmosphere 
1 2 
3 4 
5 6 7 
Energy saving light fixtures 
1 2 
3 4 
5 6 7 
Recycling practices 
1 2 
3 4 
5 6 7 
Utilization of organic food ingredients 
1 2 
3 4 
5 6 7 
Utilization of organic beverage options 
1 2 
3 4 
5 6 7 


62
II. Demographic Information 
1.
You are
Female 
Male 
2.
How old are you? 
18-25 
26-35 
36-45 
46-65 
65 and up 
3.
What is your highest level of 
education? 
High School or Less 
Associate’s Degree 
Bachelor’s Degree 
Master’s Degree or more 
4.
What is your Marital Status? 
Never Married 
Married 
Divorced
Separated 
Widowed 
5. What is your total household income 
range? 
$20,000-$45,000 
$46,000-$60,000 
$61,000-$80,000 
$81,000 and up 
6. Which environmentally friendly
activities do you currently perform at 
home? Please circle all that apply. 
Recycle cans and bottles
Yes 
No 
Use energy efficient light bulbs
Yes 
No 
Use cloth grocery bags 
Yes 
No 
Buy organic groceries 
Yes
No 
Recycle paper and cardboard
Yes 
No 
Use low flow water fixtures
Yes 
No 
Re-use plastic bags 
Yes 
No 
Compost food waste 
Yes 
No 
Anything else? ______________ 
7. Have you eaten at a certified green 
restaurant? 
Yes 
No 
8. Have you eaten at a restaurant which 
utilizes some green practices?
Yes 
No 
9. How often do you eat out a week? 
0-1 times 
2-3 times 
4-5 times 
6-7 times 
8 or more times 

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