Internships in Sustainable Farming


(8) Communication and Feedback



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Internship Farm Mentor Handbook 2011

(8) Communication and Feedback
- Much could be said about the art of clear communication between 
farmer and intern. Experienced farm hosts usually stress the following major points: 
At the beginning of the season, make it clear what you expect in terms of respect for your experience and 
methods. Convey how important it is for interns to listen carefully, to try to see the task from your perspective, 
ask any questions necessary, and wait until they have "tried it your way" before they suggest alternatives or 
start experimenting on their own. Try to convey the overall plan, the "big picture" into which a particular task or 
crop fits. Give plenty of positive feedback on jobs well done. This opens the door of receptivity to corrections 
or suggestions for different methods. 
Directions and suggestions are much better received before they start a job than after. Be thorough in 
your training and set-up of a job; if you stop by later and try to make corrections, these will often be taken as 
criticism and disappointment with their efforts or ideas. 
Set up some form of regular, scheduled feedback: a few minutes dedicated to "checking in" on how 
things are going, at weekly planning meetings or other times; perhaps a monthly evaluation session for both 
farmer and intern to give feedback in detail; frequent assurance that you really want them to speak up as 
needed, about any difficulties with how the work is going, the schedule, style and thoroughness in giving 
directions and training, accommodations and food, social needs, and in general, things turning out differently 
than they expected. 
(9) Final Evaluation
- Through a verbal and/or written evaluation at the close of the internship, you can 
determine how well expectations and goals have been met. Suggestions from interns will help you improve 
your program, and you can help them evaluate their strengths and weaknesses and their future possibilities in 
farming. 

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