Digital Government Factsheet Portugal

 
35 
Digital Government Factsheets - Portugal 
Digital Government Services for Citizens 
 
The information in this section presents an overview of the basic public services 
provided to the citizens. These were identified taking inspiration from 
Your Europe
, a 
website which aims to help citizens do things in other European countries 
–
avoiding 
unnecessary inconvenience and red tape in regard to moving, living, studying, 
working, shopping or simply travelling abroad. However, the categories used in this 
factsheet aim to collect a broader range of information, focusing therefore not only on 
cross-border services, but also on national services.
The groups of services for citizens are as follows: 
▪
Travel 
▪
Work and retirement 
▪
Vehicles 
▪
Residence formalities 
▪
Education and youth 
▪
Health 
▪
Family
▪
Consumers
Travel
Documents you need for travel in Europe 
Passport (electronic passport) 
Responsibility: Central Government, Ministry of Home Affairs, Immigration and 
Borders Service (SEF) 
Website:
http://www.pep.pt/
 
Description:
Information page about how, where and what Portuguese citizens 
need to acquire a passport. 
Travelling abroad information
Responsibility: Central Government, Ministry of the Presidency and of 
Administrative Modernisation 
Administrative Modernisation Agency
Website:
https://eportugal.gov.pt/cidadaos/viajar-para-o-estrangeiro
 
Description:
Information page aggregating different service providers and user 
needs’ around 
Life Event 
‘
travelling abroad.
’
Work and retirement 
Working abroad, finding a job abroad, retiring