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Author index
Page numbers in bold refer to reference lists at the
end of chapters.
Abernathy, W.M., 478, 489
Ackerman, M.S., 549, 551
Ackoff, R.L., 38, 56, 61, 498, 520
Akerlof, G.A., 372
Alavi, M., 504, 505, 520
Allen, C.D., 131, 142
Amidon, D., 505, 524
Andersen, A., 207
Andersen Consulting, 233
Anderson, R.E., 141, 142
Andrews, K.R., 64, 85
Ang, J.S.K., 85
Ansoff, H.I., 64, 85, 430, 454
Anthes, G.H., 372
Anthony, R.N., 64, 85
Applegate, L., 300, 303, 503, 520
Argote, L., 528, 530, 546, 548, 551, 552
Argyris, C., 126, 142, 442, 454, 547, 551
Ash, N., 24, 26
Athos, A.G., 42, 62
Attewell, P., 527, 546, 551
Avison, D., 28, 30
Badri, M.A., 173, 177
Baets, W.R.J., 1, 2, 266, 303, 424, 425
Bair, J.H., 464, 473, 484, 493
Baker, F.T., 9, 21
Baker, M.R., 494
Bakos, J., 348, 372
Bakos, Y., 592, 606
Baldwin, L.P., 421
Baliga, B.R., 109
Ball, L., 152, 153, 177
Ballantine, J., 593, 606
Bancroft, N.H., 129, 142
Barclay, D.W., 303, 343
Barley, S.R., 534, 551, 553
Barney, J.B., 264
Baroudi, J., 69, 86
Barrett, S., 102
Barrett, W., 550, 551
Barsade, S.G., 514, 515, 520
Bartlett, C.A., 92, 99, 109, 444, 454
Basche, J., 109
Bashein, B.J., 122, 132, 142
Bassellier, G., 305
Beard, D.W., 315, 342
Beardsley, S., 455
Beath, C.M., 120, 130, 133, 136, 142, 232, 306
Beckman, S., 548, 551
Beers, M., 585
Begun, J.W., 492
Benbasat, I., xi, xiv, 28, 30, 35, 38, 61, 267, 268,
273, 305, 472, 489, 502, 524
Benjamin, R.I., 2, 111, 113, 136, 142, 144, 263,
348, 374, 498, 523
Bennis, W., 579, 585
Benson, R.J., 86, 258
Berger, P., 268, 303, 527, 528, 531, 551
Bergeron, F., 316, 342
Bertalanfy, L. von, 430, 454
Bettis, R.A., 432, 454
Bhabuta, L., 33, 38, 41, 61
Bjorn-Andersen, N., 127, 143
Blalock, H.M., Jr., 485, 489
Blau, P.M., 473, 489
Bleeke, J., 433, 455
Block, P., 123, 133, 142
Bloor, D., 527, 532, 551
Blumenthal, S.C., 72, 85
Boddy, D., 131, 136, 137, 142
Bonoma, T.V., 420
Borys, B., 488, 489
Bourdieu, P., 531, 551
Bourgeois, L.J., III, 473, 489
Bowers, J.L., 200, 207
Bowman, B., 199, 200, 207
Boynton, A.C., 182, 204, 207, 267, 270, 272, 303,
346
Bradley, S.P., 454
Brancheau, J.C., 152, 153, 154, 177, 178, 179, 206,
207, 209, 266, 303, 305
Brebach, G., 440, 456
British Computer Society, 44, 61
Broadbent, M., 267, 303, 315, 342
Brooks, F.R., Jr., 8, 21
Brown, C.V., 312, 315, 316, 341, 343, 505, 522
Brown, J.S., 504, 506, 520, 530, 551
Brown, R., 272, 303
Brown, S.L., 315, 343
Brynjolfsson, E., 348, 372, 591, 592, 593, 606
610
Author index
Buchanan, D., 131, 136, 137, 142
Buckingham, R.A., 29, 30
Bullen, C.V., 206, 208
Burack, E.H., 451, 454, 510, 520
Burgelman, R.A., 443, 454, 466, 489
Burky, L.B., 271, 305
Burn, J., 152, 159, 177
Burns, T., 315, 343, 436, 454
Buss, M., 109
Buteau, C., 342
Butler, B., 374
Butler Cox Foundation, 241, 249, 257, 440, 455
Cafasso, R., 23, 26
Camillus, J.C., 315, 343
Carey, D., 152, 178
Carley, K., 546, 548, 551
Carlson, E.D., 13, 22, 501, 524
Carlson, W.M., 233
Carlsson, S., 518, 520
Carlyle, R.E., 109
Carrico, S.R., 110
Carter, E.E., 483, 490
Carter, N.M., 473, 490, 500, 520
Case, D., 469, 493
Cash, J.I., 1, 2, 38, 40, 61, 262, 263
Castells, M., 424, 425
Chabrow, E., 560, 585
Champy, J., 373, 592, 606
Chan, Y.E., 65, 85, 266, 267, 270, 303, 305, 312,
313, 315, 340, 343
Chandler, A.D., 109, 430, 455, 488, 490
Charan, R., 437, 455
Chase, R.B., 557, 585
Chatman, J.A., 511, 513, 514, 515, 520
Chen, H., 179
Cheney, P., 374
Chepaitis, E.V., 165, 169, 178
Cheung, H.K., 177
Child, J., 463, 473, 476, 490, 585
Cialdini, R.B., 533, 551
Ciborra, C.U., xiv, 28, 30
Clark, K.B., 271, 303, 455
Clark, S.L., 413, 420
Clark, T., 374
Clarke, R., 372
Clemons, E.K., 232, 262, 263, 348, 372–3
Coase, R.H., 371, 373
Codd, E.F., 10–11, 21
Cohen, K.J., 373
Cohen, M.D., 474, 490
Cohen, W.M., 272, 303
Coleman, H.J., Jr., 344, 458
Coleman, T., 249, 257
Collins, H.M., 530, 551
Collins, R., 533, 551
Colvin, J.G., 458
Compeau, D., 120, 142
Connolly, T., 132, 143
Conrath, D.W., 82, 85
Constantine, L.L., 498, 524
Cooprider, J.G., 266, 268, 269, 270, 271, 272, 305,
306
Copeland, D.G., 262, 263, 303, 343
Cortese, A., 503, 520
Courtney, J., 498, 520
Cox, J.F., 413, 420
Craig, J.F., 306
Crane, D.B., 109
Crawford, A.B., Jr., 484, 490
Cron, W., 593, 606
Crosdell, D., 520
CSC Index, 152, 153, 178
Culnan, M.J., 461, 464, 465, 468, 470, 483, 488,
490
Cummings, T.G., 29, 30, 115, 125, 141, 142
Currie, W.I., 30, 590, 606, 608
Cuyvers, L., 233
Daft, R.L., 461, 467, 469, 490, 494, 519, 521, 530,
551
Dane, F.C., 420
Danziger, J.N., 200, 208
Darr, E.D., 548, 552
Das, S.R., 266, 304, 343
Davenport, T.H., 29, 30, 133, 136, 142, 373, 440,
455, 505, 521, 579, 580, 585
Davidson, E.J., 129, 143
Davis, G.B., 179, 207, 233, 266, 304
Dawson, P., 473, 490, 500, 521
de Geus, A.P., 200, 208, 443, 455
Dean, J.W., 133, 143, 436, 455
Deans, P.C., 152, 178
Dekeleva, S., 173, 178
Delery, J.D., 312, 343
Delone, W.H., 509, 521
DeLong, D., 498, 523
Denison, D., 511, 521
Deppe, S.M., 579, 580, 586
Dess, G.G., 315, 342
Devadas, R., 528, 530, 548, 552
Dexter, A., 30, 61, 173, 178
Dickson, G.W., 152, 153, 178, 206, 208
Doty, H., 312, 343
Dougherty, D., 266, 272, 304
Doz, Y.L., 109, 111, 455
Drazin, R., 312, 345
Droge, C., 473, 492
Drucker, P.F., 435, 436, 455, 477, 490
Drury, D., 30, 61
Duguid, P., 504, 506, 520, 530, 551
Dumaine, B., 440, 455
Duncan, R.B., 470, 474, 490–1
Dutton, W., 473, 491
Earl, M.J., xi, xiv, 28, 30, 33, 35, 36–8, 40, 41, 61,
62, 66, 70, 71, 72, 83, 85, 122, 143, 147, 149,
182, 199, 207, 208, 245–6, 257, 269, 304,
305, 344, 447, 455
Earley, P.C., 515, 521
Eccles, R., 109, 142
Edwards, B., 40, 52, 61, 72, 85, 264
Ein-Dor, P., 169, 175, 178, 315, 343
Eisenhardt, K.M., 315, 321, 343
El Sawy, O.A., 579, 585
Elam, J.J., 424, 426, 502, 520, 523
Elderidge, N., 313, 343
Author index
611
Elliott, D., 502, 521
Elliott, S., 263, 264
Emerson, H., 429, 455
Engardio, P., 595, 606
Engelhoff, W., 109
Epple, D., 528, 530, 548, 551, 552
Ernst and Young, 241, 257
Ernst, D., 433, 455
Evans, B., 556, 586
Ezingeard, J.-N., 420, 421
Fagundes, J., 178
Falbe, C.M., 489
Farbey, B., 149, 246, 257, 421, 589, 590, 606
Farrell, C., 111
Farwell, D., 125, 136, 143, 145
Fayol, H., 474, 491
Feeny, D.F., 30, 31, 61, 62, 72, 85, 122, 143, 262,
263–4, 269, 304, 344, 607
Feldman, M., 463, 471, 491
Fiedler, K., 312, 340, 343, 424, 425
Fieldler, J., 421
Fiol, M.C., 528, 546, 552
Fitzgerald, E.P., 66, 73, 85
Fitzgerald, G., 28, 30, 603, 608
Fjeldstad, O., 111
Flores, F., 531, 553
Flynn, D.M., 469, 473, 491, 500, 521
Foster, L.W., 469, 473, 491, 500, 521
Franz, C., 501, 521
Frenke, K.A., 110
Friedman, A.L., 118, 120, 124, 143
Friend, D., 502, 521
Friesen, B., 442, 443, 457
Fuerst, W.L., 264
Fujimoto, T., 271, 303
Fulk, J., 461, 465, 470, 473, 491, 494
Galbraith, J.R., 275, 304
Gallant, A.R., 494
Galliers, R.D., xi, xiv, 1, 2, 5, 21, 28, 30, 33, 36, 43,
48, 53, 57, 60, 61–2, 63, 66, 85, 148, 149, 173,
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